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Cancellation and Returns

Cancellation and Returns

You may cancel the booking 24 hour prior to the time of journey, without any cancellation charges for all services. In case cancellation or shorting of the trip is requested within 24 hours of the pick-up time, then following rules will apply:

  1. In case the booking is cancelled within 24 hour before pick up time, 100% of the advance deposit will be deducted as penalty.
  2. Single Day trip/ Airport transfer: No Refund will be issued to the user.
  3. Airport transfer: No Cancellation Charges if Cancelled at least 2 hours prior of pickup time.

Refunds

If you are eligible for refunds based on the “Cancellation and Returns” policy above, then the refund will be remitted back to you in 5-7 working days, and payments are always done via the original source of payment for booking the cab. In case of any issues, write to us at info@dttcabs.com or call us at 97408 15615.
The refund requests done via Whatsapp and SMS are not taken into consideration.